ISO/IEC 33020:2015
Information technology — Process assessment — Process measurement framework for assessment of process capability
Reference number
ISO/IEC 33020:2015
Edición 1
2015-03
Retirada
ISO/IEC 33020:2015
54195
Retirada (Edición 1, 2015)

Resumen

ISO/IEC 33020:2015 defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.

The process measurement frameworks defined in ISO/IEC 33020:2015 form a structure which

a) facilitates self-assessment,

b) provides a basis for use in process improvement and process quality determination,

c) is applicable across all application domains and sizes of organization,

d) produces a set of process (capability) attribute ratings (process profile), and

e) derives a process capability level.

Informaciones generales

  •  : Retirada
     : 2015-03
    : Retirada de la Norma Internacional [95.99]
  •  : 1
     : 18
  • ISO/IEC JTC 1/SC 7
    35.080 
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