ISO 22483:2020
ISO 22483:2020
73315
CHF
151
Convertir les francs suisses (CHF) dans une autre devise
Résumé
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
Informations générales
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État actuel: PubliéeDate de publication: 2020-04Stade: Norme internationale publiée [60.60]
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Edition: 1
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Comité technique :ISO/TC 228
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