ISO 7101:2023

Résumé

The purpose of this document is to provide organizations with requirements to deliver high-quality healthcare and specifies requirements for management systems for quality in healthcare organizations when an organization desires to:

a) demonstrate its ability to consistently meet service user, stakeholder, and applicable statutory and regulatory requirements;

b) enhance service user experience during the continuum of care and continually improve healthcare quality; and

c) create and maintain processes that ensure timely, safe, effective, efficient, equitable, and people-centred care.

The requirements of this document are based on recognized best practices and are intended to be applicable to any organization providing healthcare services, regardless of its type, size, or the services it provides.

Informations générales

État actuel
: Publiée

Date de publication
: 2023-10
Edition
: 1
Comité technique
: ISO/TC 304 Management des organisations de soins de santé
ICS
:
03.100.70 Systèmes de management

11.020.01 Management de la qualité et management environnemental dans le domaine de la santé